We ordered a new Cadillac XT 6 the beginning of September, 2022. We were told it would take about 12 weeks to be delivered due to manufacturing parts shortages. But it took almost 6 months for the car to be delivered the last week of February, 2023. In the meantime, our trade declined $3000 in value. Our salesman Rob and new car sales manager Jeff assured us they would do everything possible to make up for the delay and decline in value of our trade in. They did just that! Even though our trade was 6 months older, had 5000 more miles, and used car prices in general had declined, they honored our original difference price after the trade in was deducted. As we traded emails and phone conversations over the delayed delivery of the new car, they assured us they would take care of us and they did just that. They kept their word. They are honest and trustworthy and we would highly recommend them if you are purchasing a new car. They were great to work with. The delay was not a dealer problem but instead was a parts shortage problem at the Cadillac manufacturing facility. One other item: Our trade needed some repair during the waiting period. We hated spending money on a repair just before trading the car in. Their service department gave us a nice discount on the repair price. Thanks Jeff Schmitt Cadillac.

My husband and I had our day planned to car shop at 3 dealers in our area. Jeff Schmitt Cadillac was our first and last stop. We were greeted by Collin on the lot. We knew which car we wanted to test drive (did our homework). Collin set up our test drive and away we went. Needless to say we purchased our first ever Cadillac. Collin and the Jeff Schmitt Team made the process extremely pleasant with no hassles. Collin and the team met every expectation and then some. We named our Cadillac Collin. (Collin the salesman is happy). We can’t express how pleased we are with our buying experience. If you’re on the Market for a car or looking to make a friend stop in and meet Collin and the Team. You won’t regret it!

The dealership was great and my salesperson Rob Sanders was excellent, he took very good care of me.

My wife and I just bought an XT5 and we love it. Jeff Schmitt Cadillac is a great dealership. We worked with Collin and he made the process easy and smooth. I'm sure this won't be our last Cadillac!!

I recently purchased a XT5 at Jeff Schmitt Cadillac and had a wonderful experience! I worked with Collin and he is such a great salesman to work with. I am a Cadillac driver for life now!!

Just bought a Cadillac CT5 and it was a great experience! Collin went above and beyond to make sure I felt comfortable with my decision to purchase and answered all my questions before I even had to ask. Highly recommend him and the Jeff Schmitt team.

Great sales, parts & service! Mary was a delight to work with.

I had one of my best car experiences visiting with the wonderful Team at Jeff Schmitt Cadillac. I want to personally thank Collin Losey and Mario McIntosh for their professionalism, patience, and dedication with their clients. It was an Awesome experience. Thank you gentlemen for all your help and support! Reggie Shyne

Very good experience with Jeff Schmitt and Jerry Popp. No pressure, friendly and professional Very nice when some dealerships make you feel threatened if you do not meet THEIR deal

Hands down an all around excellent experience. For reference, I live 400 miles away from the dealership. I've been looking for a 2023 Escalade ESV for several weeks. I have contacted several dozen different dealerships in a 500 mile radius from my house because these are in short supply being a new model year. So many dealerships are taking advantage of customers and charging thousands over MSRP. You can imagine what a breath of fresh air it was when I contacted Jeff Schmitt and found they were an honest, fair dealership who was charing customers MSRP for these highly sought out vehicles. I was incredibly fortunate that they also had the exact model that I wanted. I started the buying process with their online specialist who put me in contact with sales consultant (Collin) who was amazing! He was patient with me and answered all my questions promptly. Once I decided I was purchasing the vehicle, the finance manager (Mario) walked me through all the options and made the deal happen in 12 hours despite me being so far away and it bordering on a holiday. The most amazing part is they found a driver to get the car to me (for a nominal charge to get the driver a hotel room .... since it was 16 hours of driving round trip). The car arrived when they said it would and it is absolutely perfect. I've bought five cars and this was by far the best dealership I've worked with. I would hands down recommend this dealership! As aside - I feel this also needs to be said to show what an amazing dealership Jeff Schmitt is .... Charging over MSRP is a practice that Cadillac president Stephan Carlisle warned against in a Feb 2022 memo. So many Cadillac dealerships say "well everyone else is doing it and we charge on the lower range so you should feel lucky to only pay $xxxxx over MSRP". A flawed argument that makes me very skeptical of the dealership practices. If a dealer is willing to charge over MSRP for your new car, they are probably also fleecing you on the service side. There were probably 10 dealerships that I talked to that were charging MSRP. In conclusion - if you are looking for a new car, make sure you contact Jeff Schmitt Cadillac because they are being honest and they make the process so easy!

My wife and I just leased a new XT4 Sport and we couldn’t be happier. It’s perfect since we’re starting a family soon and she needs a reliable safe vehicle to get around in. Collin was very professional, polite, informative, and kept us up to speed throughout the entire process which is doubly impressive since I can be a tough customer because I like to go over every little detail with a fine toothed comb. He explained everything to us in great detail, went through all the features and made himself available even on the weekends when I would ask him about the vehicle. Top notch, will be buying from him again, and would highly recommend their dealership if you’re also looking for an effortless experience and beautiful automobiles

I WAS WORKING WITH MALCOM. HE WAS EXTREMELY HELP FULL . VERY KNOWLEDGEABLE AND GOT ME THE BEST DEAL ON THE ESCALADE . HE MADE BUYING THIS VEHICLE PAIN FREE AND a VERY PLEASANT EXPERIENCE. i WOULD SEND ANYONE TO MALCOM.

Mario was a blast to work with. Our salesman, Collin was very sweet. Both made the experience wonderful. We will definitely be back.

Malcolm was awesome. We came to look at a car and ended up purchasing it. He was very helpful and nice during the process of selling my old car and buying a new one. If your looking to buy a new car call Malcolm he is the best.

Worked with JP and Rob at Dealership. Very professional. Great transaction. I would recommend the dealer to family and friends.

We really enjoyed our experience with Corey and Jeff. We feel their trade value was right on and we love our Suburban. We will be back.

I had a great experience, the staff was amazing and the facility was very good. The car was in wonderful condition, It couldn’t have been better.

From the time we walked on the lot, we were greeted and made to feel so welcome. We knew what we wanted in general and Malcolm and the finance team helped make it happen within our budget! Their persistence and willingness to work with us got us in a beautiful 2019 blazer for our family. We couldn’t have asked for a better car-buying experience. Would definitely recommend them to anyone looking for a new or used car!

Malcolm was very nice! No pressure and he took a lot of time with us to answer all of our questions. If you’re interested in buying a new or used Cadillac I would suggest checking on line at their site and then head in & ask for Malcolm! Mario worked out all the paperwork & was very funny! It’s a pleasure when you have to do business today that there’s still great people out there to do it with!

Malcom and Karma were the easiest and most pleasant people to work with. Buying a car is a stressful process for almost anyone, between the two of them they answered all of my questions confidently which made my purchase process incredibly smooth.

J p and Mario is best . I love them . I bought a car from them and it’s a very good deal . That whole them is very good .

Rob& Karma made my experience with Jeff Schmitt Cadillac a very happy one! They answered all my questions and concerns regarding some issues I had.

We had a great experience with the dealership and Malcolm Worth is our salesperson he did a great job he explained many details about the cars we were looking at and made the purchase easy as well. Mario McIntosh did paperwork and warranty stuff for us he was so easy to work with. We are hooked because of how professional yet warm and inviting they made it a great experience and one we will repeat I am sure. Thank you very much the Ford Family Scott and Glenda

I can actually say this is the first time I enjoyed buying a car. I bought my first new car from Jeff Schmitt south in 1988! Rob & Karma were so helpful. They were professional and thorough. I felt like they were old friends by the time I left. Rob made everything happen so quickly and seamlessly. I’ve come back to Jeff Schmitt time and time again. There’s no high pressure sales and I felt they were very upfront and honest about each step of the process.

I had such a wonderful experience ☺ Mario and Malcom were so amazing to work with, they put me in my dream suv there professionalism and attitude were outstanding. I will be recommending this organization to family and friends ❤. It so refreshing to know that there still are honest people working in the car industry,please keep up the good customer as ervice.