Great customer service

Thank you Autumn for your awesome above and beyond great Customer service Originally I was only getting my oil changed But then I started talking to Autumn about a vehicle that I previously seen online and she made it possible for me to have a look at it the next day And tge rest is history Awesome customer service Autumn I love my new Chevy I definitely recommend her service to my friends and family

Thank You Rob Sanders for making buying our Cadillac CTS go so well. Rob went the extra mile to make sure things were done. And a big Thank You to Mario everything went well....HATS OFF TO ROB AND MARIO KEEP UP THE EXCELLENT WORK........

We had a great experience from beginning to end. We had visited quite a few dealerships before and I have to say we were very disappointed with the customer service. Shane was very knowledgeable and helpful and a pleasure to work with. The dealership as a whole was great to work with even staying over to finish everything up.

My husband and I were on the market to purchase a new SUV. We've owned Cadillac's previously and have fell in love with the brand. This is our first time visiting the Jeff Schmitt Auto Group in general. We were met with genuine, informative and patient customer service at the door. Our car buying process began with Mr. Cory Sexton. Even though the selection wasn't that big, he was still very thorough and was very eager to help us find what we wanted in a SUV. Due to the car chip shortage, Cory did provide us with many options to test drive. We were adorned with the 2020 Cadillac XT6. All of our wants and needs were met with this beauty of a car. The exceptional customer service did not stop on the show room floor, however it continued with our financing process as well. Mr. Morig McIntosh, is the finance manager, he assisted in getting us the best deal. He was friendly, knowledgeable and left out no detail when it came to our contract. With the pandemic and economic crisis currently engulfing the world we greatly appreciate him getting the deal we did. He treated us like family. We walked away elated with happiness that we found a car that we love but also were treated with love during the process. A wonderful experience that we will be telling all of our friends and family about. We will certainly be back at Jeff Schmitt for future purchasing.

wonderful experience. our salesman Collin Losey was very accommodating and friendly. the finance manager Mario McIntosh was very professional and friendly. this was a purchase for my 15 year old daughter. Her first car and the staff made the entire process pleasurable. I also got an email from the general manager Nick Markoff a few days later thanking me for my business.

Excellent customer service, and ease of doing business. Love our new Cadillac XT5

Malcolm in used cadillac sales was wonderful. I stopped into the dealership as a last try to find a OK car that I could afford. I got financed with below average credit & making about $22k a year. I drove off with a gorgeous 2013 Lexus. The sales and finance staff was really good to me. Jeff Schmitt is the best !! I've had the car now for 6 months and I love it.

I had an amazing experience in the transition from my old DTS to my new XT5. The team at Jeff Schmitt Cadillac are extremely knowledgeable, helpful and oh so friendly. Buying a new car at this time when there are so few to choose from was stress free and easy. I thank the team for all of their help and look forward to returning for all routine services to be able to say hello and see what is new at Cadillac!

The Service Department personnel are very professional and helpful. The time it took for maintenance on my vehicle was excellent. Nice and clean waiting room as well.

Top quality service and dealership. I have many options in the area where I reside. However, I drive 90 minutes for their consistent service. So for me, it's not about convenience, but fabulous service.

Nice knowledgeable staff had a Great experience would definitely recommend.And Rob Sanders was an excellent car salesman the kind of profession that you expect when you go to a dealership great guy

5 stars isn’t enough to describe my experience with the guys at Jeff Schmitt. Corey, Jeff & JP have made me feel like I’m part of their family. They truly have taken care of me as if I was one of their own. Their customer service is exceptional. If you’re looking for an amazing car buying experience, please go see them. You will not be disappointed! Thanks again guys.

We needed to replace a vehicle and shopping for a car is not something I enjoy. My wife took the first step and Rob was professional and courteous in helping her. I followed up and the choice was an easy purchase. Loved the service!

Corey was our sales consultant,he was very friendly and very quick and organized with getting our paperwork together. Shawn in finance was awesome. Straight to the point and honest with us. He had everything organized and ready to go. They were both very patient with us as we were there past closing time. Great experience!

I'm in my 80's. In my many years on planet earth, I have purchased many new vehicles. The purchase of my new Cadillac from Jeff Schmidt Cadillac was the most pleasant of all those purchase experiences over the many years. I would like to salute Malcolm Worth for being the best sales consultant that I've encountered in my vehicle purchasing experience. Also I want to give a shout out to Sam who saw that my Cadillac was delivered looking like an ad from a magazine or the Internet.

Collin patiently showed me several different cars and when I couldn't make my mind up, he never showed any frustration. After I left the dealership, he kept in contact with me until I had a final decision. When I went back to the dealership to test drive again, he worked with me with the same level of patience. I found the right car for me and Collin stayed late, after his shift, to make sure everything went well with my purchased vehicle.

Excellent service from start to finish!

My Wife and I were extremely happy with our first encounter with the Cadillac people we saw and dealt with

The absolute best experience I've ever had getting a repair done on a vehicle. Tom was very nice and extremely helpful. He called and updated me on my cars progress and really made me feel respected. I will only be bringing my vehicle here. Tom and the employees here deserve an award.

Colin took great care of me and understood I was looking for something in particular ( the particular happened to be the first car I test drove) and he wasn’t pushy. Colin was informative, easy to talk to and provides and overall customer driven experience. This is my first Cadillac and I will be back to do business with Colin in a few years to purchase a new Cadillac! I would recommend Colin to anyone searching for a car!

Every part of our buying experience was great-from our salesman Rob to financing with Shawn! Personalized, professional and friendly staff and we got a fantastic deal and car in the process.

Great experience during my recent CPO purchase! Helpful team and no junk fees. I am very happy with my vehicle, which I purchased remotely from pictures and videos.

Just bought a 2018 ATS at Jeff Schmitt Cadillac in Beavercreek, Ohio where the process - start to finish was top shelf - couldn't ask for more. Initial phone contact, follow-up from Rob in Sales, negotiation, trade-in - all smooth and agreeable. On arrival, the car was prepped, clean and various accessories were explained. Paperwork was ready with no surprises. Their team was welcoming and I was pleased. The experience, and more importantly, the sedan, were both everything I expected.

Just bought a 2018 ATS at Jeff Schmitt Cadillac in Beavercreek, Ohio where the process - start to finish was top shelf - couldn't ask for more. Initial phone contact, follow-up from Rob in Sales, negotiation, trade-in - all smooth and agreeable. On arrival, the car was prepped, clean and various accessories were explained. Paperwork was ready with no surprises. Their team was welcoming and I was pleased. The experience, and more importantly, the sedan, were both everything I expected.