Customer Testimonials
Very good experience with Jeff Schmitt and Jerry Popp. No pressure, friendly and professional Very nice when some dealerships make you feel threatened if you do not meet THEIR deal
Hands down an all around excellent experience. For reference, I live 400 miles away from the dealership. I've been looking for a 2023 Escalade ESV for several weeks. I have contacted several dozen different dealerships in a 500 mile radius from my house because these are in short supply being a new model year. So many dealerships are taking advantage of customers and charging thousands over MSRP. You can imagine what a breath of fresh air it was when I contacted Jeff Schmitt and found they were an honest, fair dealership who was charing customers MSRP for these highly sought out vehicles. ...
My wife and I just leased a new XT4 Sport and we couldn’t be happier. It’s perfect since we’re starting a family soon and she needs a reliable safe vehicle to get around in. Collin was very professional, polite, informative, and kept us up to speed throughout the entire process which is doubly impressive since I can be a tough customer because I like to go over every little detail with a fine toothed comb. He explained everything to us in great detail, went through all the features and made himself available even on the weekends when ...
I WAS WORKING WITH MALCOM. HE WAS EXTREMELY HELP FULL . VERY KNOWLEDGEABLE AND GOT ME THE BEST DEAL ON THE ESCALADE . HE MADE BUYING THIS VEHICLE PAIN FREE AND a VERY PLEASANT EXPERIENCE. i WOULD SEND ANYONE TO MALCOM.
Mario was a blast to work with. Our salesman, Collin was very sweet. Both made the experience wonderful. We will definitely be back.
Malcolm was awesome. We came to look at a car and ended up purchasing it. He was very helpful and nice during the process of selling my old car and buying a new one. If your looking to buy a new car call Malcolm he is the best.
Worked with JP and Rob at Dealership. Very professional. Great transaction. I would recommend the dealer to family and friends.
We really enjoyed our experience with Corey and Jeff. We feel their trade value was right on and we love our Suburban. We will be back.
I had a great experience, the staff was amazing and the facility was very good. The car was in wonderful condition, It couldn’t have been better.
From the time we walked on the lot, we were greeted and made to feel so welcome. We knew what we wanted in general and Malcolm and the finance team helped make it happen within our budget! Their persistence and willingness to work with us got us in a beautiful 2019 blazer for our family. We couldn’t have asked for a better car-buying experience. Would definitely recommend them to anyone looking for a new or used car!
Malcolm was very nice! No pressure and he took a lot of time with us to answer all of our questions. If you’re interested in buying a new or used Cadillac I would suggest checking on line at their site and then head in & ask for Malcolm! Mario worked out all the paperwork & was very funny! It’s a pleasure when you have to do business today that there’s still great people out there to do it with!
Malcom and Karma were the easiest and most pleasant people to work with. Buying a car is a stressful process for almost anyone, between the two of them they answered all of my questions confidently which made my purchase process incredibly smooth.
J p and Mario is best . I love them . I bought a car from them and it’s a very good deal . That whole them is very good .
Rob& Karma made my experience with Jeff Schmitt Cadillac a very happy one! They answered all my questions and concerns regarding some issues I had.
We had a great experience with the dealership and Malcolm Worth is our salesperson he did a great job he explained many details about the cars we were looking at and made the purchase easy as well. Mario McIntosh did paperwork and warranty stuff for us he was so easy to work with. We are hooked because of how professional yet warm and inviting they made it a great experience and one we will repeat I am sure. Thank you very much the Ford Family Scott and Glenda
I can actually say this is the first time I enjoyed buying a car. I bought my first new car from Jeff Schmitt south in 1988! Rob & Karma were so helpful. They were professional and thorough. I felt like they were old friends by the time I left. Rob made everything happen so quickly and seamlessly. I’ve come back to Jeff Schmitt time and time again. There’s no high pressure sales and I felt they were very upfront and honest about each step of the process.
I had such a wonderful experience ☺ Mario and Malcom were so amazing to work with, they put me in my dream suv there professionalism and attitude were outstanding. I will be recommending this organization to family and friends ❤. It so refreshing to know that there still are honest people working in the car industry,please keep up the good customer as ervice.
I definitely will be using them in future . Kind , friendly , and gave me a fair price for my used vehicle. As a single women car buying can be scary, but not there .
Malcolm Worth got my family and I in the most beautiful GMC and I can't thank him enough! Go and see Mr. Worth now to get yours!! 😇 Thanks again!
My husband and I came to look at, and ended up buying, a used Buick Enclave here, and we had a wonderful experience! The Internet Sales Manager, Jaclyn, kept in contact with me to make sure the vehicle was still on the lot before we drove 2 hours up there to see it. Our salesman, Corey, was polite and professional, didn’t try to pressure or guilt us into buying (like we’ve experienced at other dealerships), and gave us a fair trade in on our Audi. The Business/Finance manager, Karma, was incredibly personable and very helpful with the extended ...
My buying experience was spontaneous because I went to receive my 30,000 service for my current vehicle and realized the dealership had a couple of XT6 vehicles in stock. Camrin was an awesome sales lady and worked a pretty good deal for me. This is the third vehicle I purchased from Jeff Schmitt since 2014. I always have a great shopping experience with this dealership always.
Rob was awesome! So helpful and nice during the whole process! If you are looking to buy a vehicle anytime soon I highly recommend him! Everyone there was great and just a nice atmosphere too! Loved my experience and my new car too! 😃🚙🚗🚘
I had such a wonderful experience. Rob was extremely helpful with the entire car buying process. He even stayed late to make sure I went home in the car that day. I will be working with Rob again the next time I need a car.
Corey Sexton and Mario Macintosh were amazing to work with. Very professional but also personable. I would highly recommend this dealership to anyone looking for a car.
I needed assistance and Mario Macintosh and Corey Sexton could not have been more kind or more helpful. Jeff Schmidt Cadillac is lucky to have two such personable, hard-working employees working there. I will be sending anyone I know looking at various car options to Jeff Schmidt because of them
I needed assistance and Mario Macintosh and Corey Sexton could not have been more kind or more helpful. Jeff Schmidt Cadillac is lucky to have two such personable, hard-working employees working there. I will be sending anyone I know looking at various car options to Jeff Schmidt because of them
I got into a fender bender about a month ago, and I've been pushing off getting my car into the shop for awhile (because its typically been a strenuous process for me). If I would have known how easy it was going to be, I would've been in there the same day. I worked with John Schum and Cheryl. I was so impressed by their professionalism, timeliness, organization, and attitudes. They made the process so easy, and it was very clear to me that they knew exactly what they were doing. I hope that they are being treated ...
My wife was in search of a Cadillac Ct6 with no hesitation Rob immediately started reaching out answering all questions quickly. She was able to get what she wanted. She Experience great customer service. Mario and Rob Sanders you guys are awesome❗️
Having been in a car accident. I had to find a replace vehicle fast. I had worked with Malcolm Worth before, and he came through for me big time. This is a great dealership to work with.
Initially, I stopped at the wrong location to test drive a Cadillac. I was pleasantly greeted by Tim Wilson in Fairborn who searched the correct location for me then also drove to the Beavercreek dealership to assist me with the purchase of my first Cadillac. Tim was professional, courteous and personable!! The entire team from Tim to finance to the detailers cleaning her up nicely, closed my deal with diligence. Awesome experience all around!! I am very pleased. Thank you!
Had a great experience working with Luke and bought a great car. Would highly recommend this company whenever you are looking for a new ride.
Jeff Schmitt Cadillac is the superior dealership in the area! From service to sales, you can’t get anything better! I will continue to give them my service and money!
Nice place nice people will come to this one all the time.
Great customer service
Thank you Autumn for your awesome above and beyond great Customer service Originally I was only getting my oil changed But then I started talking to Autumn about a vehicle that I previously seen online and she made it possible for me to have a look at it the next day And tge rest is history Awesome customer service Autumn I love my new Chevy I definitely recommend her service to my friends and family
Thank You Rob Sanders for making buying our Cadillac CTS go so well. Rob went the extra mile to make sure things were done. And a big Thank You to Mario everything went well....HATS OFF TO ROB AND MARIO KEEP UP THE EXCELLENT WORK........
We had a great experience from beginning to end. We had visited quite a few dealerships before and I have to say we were very disappointed with the customer service. Shane was very knowledgeable and helpful and a pleasure to work with. The dealership as a whole was great to work with even staying over to finish everything up.
My husband and I were on the market to purchase a new SUV. We've owned Cadillac's previously and have fell in love with the brand. This is our first time visiting the Jeff Schmitt Auto Group in general. We were met with genuine, informative and patient customer service at the door. Our car buying process began with Mr. Cory Sexton. Even though the selection wasn't that big, he was still very thorough and was very eager to help us find what we wanted in a SUV. Due to the car chip shortage, Cory did provide us with ...
wonderful experience. our salesman Collin Losey was very accommodating and friendly. the finance manager Mario McIntosh was very professional and friendly. this was a purchase for my 15 year old daughter. Her first car and the staff made the entire process pleasurable. I also got an email from the general manager Nick Markoff a few days later thanking me for my business.
Excellent customer service, and ease of doing business. Love our new Cadillac XT5
Malcolm in used cadillac sales was wonderful. I stopped into the dealership as a last try to find a OK car that I could afford. I got financed with below average credit & making about $22k a year. I drove off with a gorgeous 2013 Lexus. The sales and finance staff was really good to me. Jeff Schmitt is the best !! I've had the car now for 6 months and I love it.
I had an amazing experience in the transition from my old DTS to my new XT5. The team at Jeff Schmitt Cadillac are extremely knowledgeable, helpful and oh so friendly. Buying a new car at this time when there are so few to choose from was stress free and easy. I thank the team for all of their help and look forward to returning for all routine services to be able to say hello and see what is new at Cadillac!
The Service Department personnel are very professional and helpful. The time it took for maintenance on my vehicle was excellent. Nice and clean waiting room as well.
Top quality service and dealership. I have many options in the area where I reside. However, I drive 90 minutes for their consistent service. So for me, it's not about convenience, but fabulous service.
Nice knowledgeable staff had a Great experience would definitely recommend.And Rob Sanders was an excellent car salesman the kind of profession that you expect when you go to a dealership great guy
5 stars isn’t enough to describe my experience with the guys at Jeff Schmitt. Corey, Jeff & JP have made me feel like I’m part of their family. They truly have taken care of me as if I was one of their own. Their customer service is exceptional. If you’re looking for an amazing car buying experience, please go see them. You will not be disappointed! Thanks again guys.
We needed to replace a vehicle and shopping for a car is not something I enjoy. My wife took the first step and Rob was professional and courteous in helping her. I followed up and the choice was an easy purchase. Loved the service!
Corey was our sales consultant,he was very friendly and very quick and organized with getting our paperwork together. Shawn in finance was awesome. Straight to the point and honest with us. He had everything organized and ready to go. They were both very patient with us as we were there past closing time. Great experience!
I'm in my 80's. In my many years on planet earth, I have purchased many new vehicles. The purchase of my new Cadillac from Jeff Schmidt Cadillac was the most pleasant of all those purchase experiences over the many years. I would like to salute Malcolm Worth for being the best sales consultant that I've encountered in my vehicle purchasing experience. Also I want to give a shout out to Sam who saw that my Cadillac was delivered looking like an ad from a magazine or the Internet.
Collin patiently showed me several different cars and when I couldn't make my mind up, he never showed any frustration. After I left the dealership, he kept in contact with me until I had a final decision. When I went back to the dealership to test drive again, he worked with me with the same level of patience. I found the right car for me and Collin stayed late, after his shift, to make sure everything went well with my purchased vehicle.
Excellent service from start to finish!
My Wife and I were extremely happy with our first encounter with the Cadillac people we saw and dealt with
The absolute best experience I've ever had getting a repair done on a vehicle. Tom was very nice and extremely helpful. He called and updated me on my cars progress and really made me feel respected. I will only be bringing my vehicle here. Tom and the employees here deserve an award.
Colin took great care of me and understood I was looking for something in particular ( the particular happened to be the first car I test drove) and he wasn’t pushy. Colin was informative, easy to talk to and provides and overall customer driven experience. This is my first Cadillac and I will be back to do business with Colin in a few years to purchase a new Cadillac! I would recommend Colin to anyone searching for a car!
Every part of our buying experience was great-from our salesman Rob to financing with Shawn! Personalized, professional and friendly staff and we got a fantastic deal and car in the process.
Great experience during my recent CPO purchase! Helpful team and no junk fees. I am very happy with my vehicle, which I purchased remotely from pictures and videos.
Just bought a 2018 ATS at Jeff Schmitt Cadillac in Beavercreek, Ohio where the process - start to finish was top shelf - couldn't ask for more. Initial phone contact, follow-up from Rob in Sales, negotiation, trade-in - all smooth and agreeable. On arrival, the car was prepped, clean and various accessories were explained. Paperwork was ready with no surprises. Their team was welcoming and I was pleased. The experience, and more importantly, the sedan, were both everything I expected.
Just bought a 2018 ATS at Jeff Schmitt Cadillac in Beavercreek, Ohio where the process - start to finish was top shelf - couldn't ask for more. Initial phone contact, follow-up from Rob in Sales, negotiation, trade-in - all smooth and agreeable. On arrival, the car was prepped, clean and various accessories were explained. Paperwork was ready with no surprises. Their team was welcoming and I was pleased. The experience, and more importantly, the sedan, were both everything I expected.
When looking for a specific car, I found exactly what I wanted at Jeff Schmitt! I was blessed with Corey Sexton as my salesperson and Dennis Morrow for financing. They both were incredible!! Corey was so patient with me, accommodating, and such a pleasure to do business with, (and his laugh can brighten the dimmest of rooms!) Dennis helped calm my car buying anxiety and made the experience so delightful! He kept me laughing but also took his job very seriously. I would highly suggest Jeff Schmitt to my dearest of friends and family because they made me feel like ...
Stopped in today looking for a used car. Cory stepped up and very cordially showed me several. His manner with me was very accommodating and professional. I am very satisfied with my experience buying a used car.
Corey was very patient and nice to us after we had a very long day at another dealership. We stopped by on our way back from out of town looking at another car and was very disappointed. I saw this car online and called to see if we could stop by and see if it would be worth coming back the next day to drive and look over. Corey was very nice and drove us around a few minutes. I didn't want to drive in the snow. The car was beautiful and we came back and bought it the ...
As always, Anthony Leet and his team of service professionals continue to provide top notch service! Very professional and in my book, there is no other service provider I would go to! Thanks again!!!
We just purchased a used vehicle from Jeff Schmitt Cadillac and I have to admit this was the first time we didn't feel as if the dealership was trying to pull a fast one and sell us more than what we wanted. They truly restored my faith in the buying experience. Thanks for showing us not all Jeff Schmitt dealerships are the same. Were be back Jeff Schmitt Cadillac! Thanks to Collin Losey for a pleasant buying experience.
Great Experience, and has proven to do their very best in Customer Service.
Pleasent experience jeff schum and team at his counter. blessing to the universe thanks for being there at this time and place. Nissan versa
Shawn the finance mgr was great. Helped us get our 2nd Cadillac
The best place to buy and service Cadillacs!
Checking a battery should not take 2 1\2 hours!
This was my first purchase of a Cadillac, as my main driver. Our sales person(Robert Sanders, Jr.) understood what we had been looking for and we had found "the one" on their website. The whole process was easy and I love my beautiful car!
Alyx from the service department was phenomenal! Alyx was able to hook me up and get me in today when they were all booked up. He was awesome and extremely knowledgeable... went over everything with me which I appreciated very much, I would 110% recommended going here to everyone I know just because of the experience I had today. COMPLETELY SATISFIED CUSTOMER!!!
I wanted to say thank you to Everyone I worked with through the whole “buying a car process.” Especially Corey S. He was great, friendly and alway quick to reply if I text him questions. Taking time out of his day on his off day to help me get a new key fob was above and beyond !! It meant a lot especially with my situation. My car was totaled my rental was about up and I have surgery in a short few days and stress level was very high .. So thank you guys so much !!
I worked with Malcolm to purchase my car. Malcolm is a true professional. I highly recommend the dealership and Malcolm. Great purchasing experience with no pressure to buy.
WOW! Jeff Schmitt Cadillac is a professional and efficient establishment! We were taken care of pretty quickly and I have to say this was by far the best experience I’ve had ever in the purchase of a vehicle. I would highly recommend Jeff Schmitt Cadillac to everyone! Thank you to the whole team! Rob Sanders you are the man! 😬
I recently purchased my first XT5 350 Cadillac and I absolutely love it!! The color I chose is everything!!! I received 5 Star service from my Salesman David Kerg and Shawn in Finance. David listened to all my wants and needs and did all he could to achieve them! So if you're looking for that right vehicle, I strongly recommend Jeff Schmitt Auto Group! My team went the extra mile and then some! Thank you!!!
Rob Sanders and Jeff Schmitt are always a pleasure to deal with. Excellent service beyond expectations and that isn’t some canned response, these guys do it right and I will always come back
Everyone treated us great, especially Collin. He went above and beyond to get answers to all of our questions and concerns. Anyone looking for new or used ride stop in and see Collin. Also Shawn is the man to see in finance. He was awesome. We drove away happy and excited. We love our new ride.
I’ve bought a pre-certified car from Jeff Schmidt’s sales team before and my 3rd time was just as wonderful as the first two. Rob Sanders is a great sales advisor and works hard to give you the best deal possible. The finance guy, Sean, made everything easy to understand and the process flowed smoothly.
My husband went in for repairs. They were very nice and knowledgeable. When I'm ready to purchase my car. I will most certainly shop there.
Top notch dealership... few and far between nowadays. Malcolm was great to work with and made the car buying experience what it should be... painless and enjoyable!
Great friendly service & they sanitize your vehicle before and after service! Limit of 6 people in the customer waiting area for social distancing!
Words cannot express how much we appreciate the overall experience we had with Malcolm Worth who sold me a beautiful 2017 Cadillac XT5 and Shawn Levan who handled the financial process. Hopefully they both will be there when we buy our next car. Thank you!!
Found a 2010 CTS Sports Wagon at Jeff Schmidt Cadillac they made the purchase one of the easiest I have ever had. Car was in great shape and the transaction was simple. I enjoyed my time with Malcom and Denis, and they'er help, and the car is great to look at and drive. Thanks
Great dealership, friendly sales people, great selection of cars. I would recommend this dealership to everyone, the transaction was smooth and I drove home in my new car.
Collin Losey is a really good dealer, a nice person. and I think he gives me a really good feeling during that time. just want to say thank you.
Good service . Adam and Cody are super!!
Went in to look at a SRX I seen on the internet first met Josh when I got there he brought the car around then put me with Sean Dougherty. Sean did a great job through out the whole process. Doug in finance was great to work with also. They made the whole process of getting me into the vehicle very smooth. Only problem was with their detail shop looking the key in the car, but that was not the sales mistake. I would very much recommend anyone looking for a vehicle to go see Josh and Sean