Customer Testimonials
Great customer service
Thank you Autumn for your awesome above and beyond great Customer service Originally I was only getting my oil changed But then I started talking to Autumn about a vehicle that I previously seen online and she made it possible for me to have a look at it the next day And tge rest is history Awesome customer service Autumn I love my new Chevy I definitely recommend her service to my friends and family
Thank You Rob Sanders for making buying our Cadillac CTS go so well. Rob went the extra mile to make sure things were done. And a big Thank You to Mario everything went well....HATS OFF TO ROB AND MARIO KEEP UP THE EXCELLENT WORK........
We had a great experience from beginning to end. We had visited quite a few dealerships before and I have to say we were very disappointed with the customer service. Shane was very knowledgeable and helpful and a pleasure to work with. The dealership as a whole was great to work with even staying over to finish everything up.
My husband and I were on the market to purchase a new SUV. We've owned Cadillac's previously and have fell in love with the brand. This is our first time visiting the Jeff Schmitt Auto Group in general. We were met with genuine, informative and patient customer service at the door. Our car buying process began with Mr. Cory Sexton. Even though the selection wasn't that big, he was still very thorough and was very eager to help us find what we wanted in a SUV. Due to the car chip shortage, Cory did provide us with ...
wonderful experience. our salesman Collin Losey was very accommodating and friendly. the finance manager Mario McIntosh was very professional and friendly. this was a purchase for my 15 year old daughter. Her first car and the staff made the entire process pleasurable. I also got an email from the general manager Nick Markoff a few days later thanking me for my business.
Excellent customer service, and ease of doing business. Love our new Cadillac XT5
Malcolm in used cadillac sales was wonderful. I stopped into the dealership as a last try to find a OK car that I could afford. I got financed with below average credit & making about $22k a year. I drove off with a gorgeous 2013 Lexus. The sales and finance staff was really good to me. Jeff Schmitt is the best !! I've had the car now for 6 months and I love it.
I had an amazing experience in the transition from my old DTS to my new XT5. The team at Jeff Schmitt Cadillac are extremely knowledgeable, helpful and oh so friendly. Buying a new car at this time when there are so few to choose from was stress free and easy. I thank the team for all of their help and look forward to returning for all routine services to be able to say hello and see what is new at Cadillac!
The Service Department personnel are very professional and helpful. The time it took for maintenance on my vehicle was excellent. Nice and clean waiting room as well.
Top quality service and dealership. I have many options in the area where I reside. However, I drive 90 minutes for their consistent service. So for me, it's not about convenience, but fabulous service.
Nice knowledgeable staff had a Great experience would definitely recommend.And Rob Sanders was an excellent car salesman the kind of profession that you expect when you go to a dealership great guy
5 stars isn’t enough to describe my experience with the guys at Jeff Schmitt. Corey, Jeff & JP have made me feel like I’m part of their family. They truly have taken care of me as if I was one of their own. Their customer service is exceptional. If you’re looking for an amazing car buying experience, please go see them. You will not be disappointed! Thanks again guys.
We needed to replace a vehicle and shopping for a car is not something I enjoy. My wife took the first step and Rob was professional and courteous in helping her. I followed up and the choice was an easy purchase. Loved the service!
Corey was our sales consultant,he was very friendly and very quick and organized with getting our paperwork together. Shawn in finance was awesome. Straight to the point and honest with us. He had everything organized and ready to go. They were both very patient with us as we were there past closing time. Great experience!
I'm in my 80's. In my many years on planet earth, I have purchased many new vehicles. The purchase of my new Cadillac from Jeff Schmidt Cadillac was the most pleasant of all those purchase experiences over the many years. I would like to salute Malcolm Worth for being the best sales consultant that I've encountered in my vehicle purchasing experience. Also I want to give a shout out to Sam who saw that my Cadillac was delivered looking like an ad from a magazine or the Internet.
Collin patiently showed me several different cars and when I couldn't make my mind up, he never showed any frustration. After I left the dealership, he kept in contact with me until I had a final decision. When I went back to the dealership to test drive again, he worked with me with the same level of patience. I found the right car for me and Collin stayed late, after his shift, to make sure everything went well with my purchased vehicle.
Excellent service from start to finish!
My Wife and I were extremely happy with our first encounter with the Cadillac people we saw and dealt with
The absolute best experience I've ever had getting a repair done on a vehicle. Tom was very nice and extremely helpful. He called and updated me on my cars progress and really made me feel respected. I will only be bringing my vehicle here. Tom and the employees here deserve an award.
Colin took great care of me and understood I was looking for something in particular ( the particular happened to be the first car I test drove) and he wasn’t pushy. Colin was informative, easy to talk to and provides and overall customer driven experience. This is my first Cadillac and I will be back to do business with Colin in a few years to purchase a new Cadillac! I would recommend Colin to anyone searching for a car!
Every part of our buying experience was great-from our salesman Rob to financing with Shawn! Personalized, professional and friendly staff and we got a fantastic deal and car in the process.
Great experience during my recent CPO purchase! Helpful team and no junk fees. I am very happy with my vehicle, which I purchased remotely from pictures and videos.
Just bought a 2018 ATS at Jeff Schmitt Cadillac in Beavercreek, Ohio where the process - start to finish was top shelf - couldn't ask for more. Initial phone contact, follow-up from Rob in Sales, negotiation, trade-in - all smooth and agreeable. On arrival, the car was prepped, clean and various accessories were explained. Paperwork was ready with no surprises. Their team was welcoming and I was pleased. The experience, and more importantly, the sedan, were both everything I expected.
Just bought a 2018 ATS at Jeff Schmitt Cadillac in Beavercreek, Ohio where the process - start to finish was top shelf - couldn't ask for more. Initial phone contact, follow-up from Rob in Sales, negotiation, trade-in - all smooth and agreeable. On arrival, the car was prepped, clean and various accessories were explained. Paperwork was ready with no surprises. Their team was welcoming and I was pleased. The experience, and more importantly, the sedan, were both everything I expected.
When looking for a specific car, I found exactly what I wanted at Jeff Schmitt! I was blessed with Corey Sexton as my salesperson and Dennis Morrow for financing. They both were incredible!! Corey was so patient with me, accommodating, and such a pleasure to do business with, (and his laugh can brighten the dimmest of rooms!) Dennis helped calm my car buying anxiety and made the experience so delightful! He kept me laughing but also took his job very seriously. I would highly suggest Jeff Schmitt to my dearest of friends and family because they made me feel like ...
Stopped in today looking for a used car. Cory stepped up and very cordially showed me several. His manner with me was very accommodating and professional. I am very satisfied with my experience buying a used car.
Corey was very patient and nice to us after we had a very long day at another dealership. We stopped by on our way back from out of town looking at another car and was very disappointed. I saw this car online and called to see if we could stop by and see if it would be worth coming back the next day to drive and look over. Corey was very nice and drove us around a few minutes. I didn't want to drive in the snow. The car was beautiful and we came back and bought it the ...
As always, Anthony Leet and his team of service professionals continue to provide top notch service! Very professional and in my book, there is no other service provider I would go to! Thanks again!!!
We just purchased a used vehicle from Jeff Schmitt Cadillac and I have to admit this was the first time we didn't feel as if the dealership was trying to pull a fast one and sell us more than what we wanted. They truly restored my faith in the buying experience. Thanks for showing us not all Jeff Schmitt dealerships are the same. Were be back Jeff Schmitt Cadillac! Thanks to Collin Losey for a pleasant buying experience.
Great Experience, and has proven to do their very best in Customer Service.
Pleasent experience jeff schum and team at his counter. blessing to the universe thanks for being there at this time and place. Nissan versa
Shawn the finance mgr was great. Helped us get our 2nd Cadillac
The best place to buy and service Cadillacs!
Checking a battery should not take 2 1\2 hours!
This was my first purchase of a Cadillac, as my main driver. Our sales person(Robert Sanders, Jr.) understood what we had been looking for and we had found "the one" on their website. The whole process was easy and I love my beautiful car!
Alyx from the service department was phenomenal! Alyx was able to hook me up and get me in today when they were all booked up. He was awesome and extremely knowledgeable... went over everything with me which I appreciated very much, I would 110% recommended going here to everyone I know just because of the experience I had today. COMPLETELY SATISFIED CUSTOMER!!!
I wanted to say thank you to Everyone I worked with through the whole “buying a car process.” Especially Corey S. He was great, friendly and alway quick to reply if I text him questions. Taking time out of his day on his off day to help me get a new key fob was above and beyond !! It meant a lot especially with my situation. My car was totaled my rental was about up and I have surgery in a short few days and stress level was very high .. So thank you guys so much !!
I worked with Malcolm to purchase my car. Malcolm is a true professional. I highly recommend the dealership and Malcolm. Great purchasing experience with no pressure to buy.
WOW! Jeff Schmitt Cadillac is a professional and efficient establishment! We were taken care of pretty quickly and I have to say this was by far the best experience I’ve had ever in the purchase of a vehicle. I would highly recommend Jeff Schmitt Cadillac to everyone! Thank you to the whole team! Rob Sanders you are the man! 😬
I recently purchased my first XT5 350 Cadillac and I absolutely love it!! The color I chose is everything!!! I received 5 Star service from my Salesman David Kerg and Shawn in Finance. David listened to all my wants and needs and did all he could to achieve them! So if you're looking for that right vehicle, I strongly recommend Jeff Schmitt Auto Group! My team went the extra mile and then some! Thank you!!!
Rob Sanders and Jeff Schmitt are always a pleasure to deal with. Excellent service beyond expectations and that isn’t some canned response, these guys do it right and I will always come back
Everyone treated us great, especially Collin. He went above and beyond to get answers to all of our questions and concerns. Anyone looking for new or used ride stop in and see Collin. Also Shawn is the man to see in finance. He was awesome. We drove away happy and excited. We love our new ride.
I’ve bought a pre-certified car from Jeff Schmidt’s sales team before and my 3rd time was just as wonderful as the first two. Rob Sanders is a great sales advisor and works hard to give you the best deal possible. The finance guy, Sean, made everything easy to understand and the process flowed smoothly.
My husband went in for repairs. They were very nice and knowledgeable. When I'm ready to purchase my car. I will most certainly shop there.
Top notch dealership... few and far between nowadays. Malcolm was great to work with and made the car buying experience what it should be... painless and enjoyable!
Great friendly service & they sanitize your vehicle before and after service! Limit of 6 people in the customer waiting area for social distancing!
Words cannot express how much we appreciate the overall experience we had with Malcolm Worth who sold me a beautiful 2017 Cadillac XT5 and Shawn Levan who handled the financial process. Hopefully they both will be there when we buy our next car. Thank you!!
Found a 2010 CTS Sports Wagon at Jeff Schmidt Cadillac they made the purchase one of the easiest I have ever had. Car was in great shape and the transaction was simple. I enjoyed my time with Malcom and Denis, and they'er help, and the car is great to look at and drive. Thanks
Great dealership, friendly sales people, great selection of cars. I would recommend this dealership to everyone, the transaction was smooth and I drove home in my new car.
Collin Losey is a really good dealer, a nice person. and I think he gives me a really good feeling during that time. just want to say thank you.
Good service . Adam and Cody are super!!
Great customer service, willing to give me a helping hand
Malcolm made all the difference in our decision in where to buy our next vehicle. Jeff Schmitt had an awesome selection of new and certified preowned Cadillacs. Once we decided, Malcolm took the time, even stayed after hours, to make sure we completely understood everything about the vehicle and that we were completely satisfied with our decision. I would highly suggest Jeff Schmitt Cadillac to anyone interested in buying a Cadillac, and more over Malcolm as a sales person. Very caring, professional and knowledgeable. Not only have we found a dealership we trust but a salesman as well. Thank you ...
This dealership experience was surpassed by none in my car shopping experience.! Malcolm our sales consultant was open, honest, very knowledgeable and gave us an awesome deal on a beautiful 2017Cadillac XT5. Purchasing a certified car is the way to go! Hands down best value for a pre- owned Cadillac SUV.
My overall experience was really fantastic. My salesman, Rob was really good at providing information regarding the car and helpful throughout the entire process. Overall, I was pleased with the entire transaction!
The people at Jeff Schmitt Cadillac were amazing! I bought a beautiful 2020 xt6. They even let my dog come in and check everything out! Had a great experience and a wonderful, very professional sales rep. Thank you, Malcolm Worth for all your hard work this week and making my dream of finally owning a Cadillac a reality!!
Husband got a car
Malcom Worth was very patient was very patient with both me and my mom in this car buying experience applying no pressure towards me.
Sales personal outstanding very clean
First time ever buying a car from online. Found the one I was looking for, came from out of town. They held it for me till i arrived to test drive. Corey Sexton was awesome. He delivered!
Greeted at the door and escorted out at closing to make sure there were no problems. Everyone at the dealership was so nice, but a special thanks goes to Sales associate Malcolm Worth for all his help! Haven't ever dealt with a better crew of professionals! Love the vehicle! Hats off to Jeff Schmitt Cadillac!!!
Very nice salesman, although the time from arrival to finance and leaving was over 5hrs of waiting
Malcolm Worth was very helpful in the purchase/lease of my new 2020 Escalade ESV. He left no stone unturned in finding the best deal for me. He was very thorough and knowledgeable. I was very pleased with my overall experience with Jeff Schmitt Cadillac
Super deal and everyone was great. Got home and had a minor issue. Took it back and they took care of the issue real fast at no charge. Would recommend for anyone looking for a car.
My visit was awesome ,,,my salesman was Malcolm worth,,,very very kind,,understanding with my needs. I can't help but tell all my friends to definitely go visit Jeff Schmitt Cadillac if they need a car,,,and make sure they ask for malcolm. He will make you feel at ease about buying your next car. Thank you so much
Went in to look at a SRX I seen on the internet first met Josh when I got there he brought the car around then put me with Sean Dougherty. Sean did a great job through out the whole process. Doug in finance was great to work with also. They made the whole process of getting me into the vehicle very smooth. Only problem was with their detail shop looking the key in the car, but that was not the sales mistake. I would very much recommend anyone looking for a vehicle to go see Josh and Sean
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